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Treasure Hunt - Guide

This guide is your compass to navigate through the exciting journey ahead.

The Lovers Adventure Quest

This guide provides you with essential information, answers to frequently asked questions, and everything you need to know about embarking on your epic journey of love and discovery. Buckle up, enjoy the adventure, and make lasting memories as you discover hidden gems and create a wonderful journey towards your big day!

Welcome Lovers! (Engaged & Married)

DISCOVER, CONNECT & WIN!

Welcome to The Lovers Adventure Quest. Join us for an unforgettable adventure that will rekindle the spark, deepen your bond, and create cherished memories. Discover hidden gems as you explore enchanting destinations, romantic getaways, and exquisite lifestyle vendors across South Africa. Create cherished memories that will last a lifetime. Don't miss out - get your tickets now and let the adventure begin!

  1. What is the Lovers Adventure Quest?
  2. Why Should You Participate?
  3. Sneak Peek: Glimpse into the Incredible Prizes and Sponsors
  4. Who May Participate
  5. How to Enter
  6. Hunt Duration & Important Dates
  7. Requirements to Participate
  8. Social Media Engagement
  9. Your Hunt Application: ClueKeeper
  10. Important ClueKeeper Steps
  11. Mystery Prizes & Hidden Treasures
  12. The Last Day
  13. How Will the Winners Be Determined?
  14. Hunt Frequently Asked Questions
  15. Terms & Condition
  16. Refund Policy
Multiracial couple outdoors
1. What is the Lovers Adventure Quest?

The Lovers Adventure Quest isn't just a game – it's a fun and unique way to discover, connect & WIN! Imagine embarking on captivating quests, exploring enchanting destinations, discovering hidden gems, and connecting with exquisite lifestyle vendors. This quest offers you the opportunity to celebrate your love while enriching your relationship, finding tools to strengthen your marriage, improve your finances, enhance your health and wellness, and more.

couple sitting on couch, using laptop and trying to solve financial problems at home

As you solve riddles, uncover clues, and complete tasks, you’ll not only discover fantastic lifestyle and leisure suppliers and hidden gems but also strengthen your bond as a couple. It’s an opportunity to grow together and find the tools to become even closer as partners.

The game is played on your smartphone. You’ll receive weekly clues and riddles, guiding you to complete tasks and uncover hidden gems. All you need is your smartphone and internet access. You’ll solve puzzles, explore websites, and maybe even do a bit of creative thinking.

But what makes this quest truly special is the abundance of prizes awaiting.

So, if you’re ready for an adventure that promises both treasure and togetherness, join us in “The Lovers Adventure Quest.” 

Discover Hidden Gems and Strengthen Your Relationship: As you embark on captivating quests, you’ll explore enchanting destinations, uncover hidden gems, and connect with exquisite lifestyle vendors. But this adventure is more than just discovery; it’s an opportunity to strengthen your relationship, marriage, finances, and even your health and wellness.

How Does It Work? The game is designed to be played on your smartphone. Each week, you’ll receive riddles that will unlock the day’s quests. These quests will lead you on a journey filled with excitement and surprises. As you progress, you’ll find puzzle pieces – remember to print and keep them safe! On the final day, you’ll assemble these pieces to complete the puzzle, revealing the ultimate clue to where the diamond is hidden.

What Can You Win? The Lovers Adventure Quest offers incredible prizes for the first 15 couples who find the hidden diamond on the last day. These prizes include Romantic Getaways, Bushveld & Forest Escapes, Weekend Spa Getaways, Slimming Treatments, Teeth Whitening, Romantic Dinners for 2, Anniversary Photo Shoots, Makeovers (including Hair Cut, Blow Wave, and Color), Dance Lessons, and much more.

The Heart Behind the Quest: The heart of The Lovers Adventure Quest is to provide couples with an exciting opportunity to grow together, learn more about each other, and create moments to treasure forever while discovering hidden gems, and connect with exquisite lifestyle vendors. It’s a journey of love, laughter, and adventure where every moment is an opportunity to discover & connect. 

So, are you ready for an adventure that promises both treasure and togetherness? Join us in “The Lovers Adventure Quest” and start creating memories that will last a lifetime!

2. Why Should You Participate?
Best memories from vacations

Unforgettable Memories
Strengthen your relationship while enjoying a memorable adventure together.

Invaluable Insights
Learn about each other, lifestyle choices, discover hidden gems and more, in a fun and interactive way.

 

Laptop, surprise and excited black woman on sofa shocked with win of digital lottery, competition o

Exciting Prizes
Win fantastic prizes, and make this journey even more rewarding.

3. Sneak Peek: Glimpse into the Incredible Prizes and Sponsors
  • Sneak peek coming soon!
 What Can You Win? The Lovers Adventure Quest offers incredible prizes for the first 15 couples who find the hidden diamond on the last day. These prizes include Romantic Getaways, Bushveld & Forest Escapes, Weekend Spa Getaways, Slimming Treatments, Teeth Whitening, Romantic Dinners for 2, Anniversary Photo Shoots, Makeovers (including Hair Cut, Blow Wave, and Color), Dance Lessons, and much more.
4. Who May Participate?

Engaged & Married couples

Age
21 years and older.

Except
Employees of Wedding & Lifestyle Hub SA, Impact Radio, Beeld, sponsors, and their families.

Travel
Some BONUS TASKS might require driving to sponsors in and around Gauteng.

Terms & conditions
Make sure to read the terms & conditions and this guide for full details.

5. How to Get Started – How to enter?

Click on the image to sign up and join the hunt.

BUY TICKET

Secure your spot with a Hunt Ticket (R390 per couple) click on the image

Stay updated by joining the group via this link.

Familiarize yourselves with this guide to be fully equipped.

6. Game Duration & Important Dates

Hunt Duration

When to join:

Coming soon

First Day

More information including final Guide & Map will be shared with all Participants.

Coming soon

Last Day

First 15 couples finding the diamond will receive a key to unlock their prize! More information will on final Map & Guide.

Final Day: To be announced
7. Tools: What You'll Need to Participate
  • A smartphone with internet access and data (except for certain Huawei phones).
  • Active Facebook and Instagram accounts for both of you.
  • The ClueKeeper Application (Free download from Play Store & iStore).
  • Wedding & Lifestyle Website.
  • To solve the quests, the Wedding & Lifestyle E-Magazine and Website will be a good place to look for answers, as well as individual supplier’s / partner’s websites, and social media platforms. The objective is to get the answer but ultimately to learn more about the vendor, to have fun, discover and connect. Sometimes you will follow instructions, and sometimes you must get creative and use your own initiative.
8. Social Media Engagement
White couple with social media concept

Engaging on social media is vital for the hunt. Our sponsors make this experience possible, offering amazing prizes and memories. We’re all about connections – introducing you and your networks to these fantastic vendors. Your support matters; follow and share on social media to show gratitude and help these vendors connect with more people, including potential clients. Your online engagement is a special way to thank them for their generosity and enhance this adventure.

9. Your Hunt Application: ClueKeeper
  • Download the “ClueKeeper” app. 
  • Purchase a “Hunt-Code / Ticket” from our website.
  • Receive your hunt code via email 24 hours before launch.
  • Enter the code in ClueKeeper to unlock the game. Your game will download.
  • IMPORTANT: Follow the steps below.
10. Essential ClueKeeper Steps
  1. Both of you should download this app – it’s free. You must sign in using your Google OR Facebook account (For the reason to join as a team DO NOT SIGN IN AS GUEST!).
  2. Your next screen will have three buttons – My Hunts, Find Hunts, and Enter Hunt Code.
  3. ONLY ONE OF YOU must click enter the Hunt Code.
  4. Your hunt will automatically start downloading.
  5. Once you have the hunt click the menu (3 dots) upper right corner.
  6. Set your team’s name, then add team member – here you enter your partners Gmail address or username he/she selected. Your team is now created, and you are joint, and your team member’s hunt will automatically download (be patient – it takes time – don’t touch the screen once the download started). If the hunt doesn’t automatically start, check the screen as the name will appear in the large window (LATEST HUNT), then click on it to start the download. Once the download stops, click on the “My Hunts” button, and it will appear there. Click to start. This download may take between 5 and 15 minutes depending on phone and data connection so be patient.
  7. WELCOME to the Lovers Adventure Quest!
  8. READ YOUR WELCOME SCREEN, take a screenshot if you want to.
  9. Once you have completed the warmup, you are ready for your first clue!
11. Lucky Draw & Winning Prizes - Hidden Treasures
  • Participate in the Bonus Tasks to stand a chance to win hidden treasures/vouchers.
  • How these prizes will be won, are predetermined, and may vary from either being first to complete a set task, a lucky draw or where some initiative was shown.
  • Judges’ decisions are final. No correspondence will be entered into.
  • All Winners will be announced. 
  • The first 15 couples to find the diamond on the last day, will each receive a key to unlock their winning prize. More information regarding the Top 15 & Winning Prizes will be communicated to the Top 15.
13. Here's the plan for the Final Day

Unlock Your Winning Prize:
Your Puzzle Holds the Key to Finding the Diamond

  • Get ready to assemble your puzzle.
  • Scan your puzzle once it’s live (We’ll confirm the exact time in the WhatsApp Communication Group).
  • Upon scanning, a clue will unveil the location of the diamond.
  • The first 15 couples to find a diamond will advance to the finals.
  • Once you find the diamond, you’ll receive a finish code – enter it right away to claim your position!
  • Even if you’re not among the first 15, please enter the finish code, in case one of the Top 15 is disqualified.
  • If you didn’t find the diamond, don’t worry! Once the first 15 couples have found the diamond, we will release a clue on the WhatsApp Group. 
12. Announcing the Winners:

Unlocking the Ultimate Prize:
Who Will Hold the Key to the Winning Treasure Box?

  • The first 15 couples who find a diamond on 3 December 2023, will undergo an audit to ensure compliance with the following criteria:
    • Successful completion of all tasks and challenges.
    • Both partners are 21 years or older.
    • The couples are engaged, or married.
  • Following the audit, the Top 15 will be officially announced and contacted.
  • The Top 15 couples will advance to the final round.
  • More information will be discussed with the Top 15.
 

You might HOLD THE KEY TO THE WINNING TREASURE BOX?

 
 
14. Frequently Asked Questions:

Answer: To participate, you need to register on the Wedding & Lifestyle Hub SA website and purchase ticket on our website for the upcoming hunt. 

Answer: The Early Bird fee for the Treasure Hunt is R290 per couple (R145 p/p) and R390 per couple during the normal registration period.

Answer: The next Treasure Hunt Coming soon

Answer: Yes, you can play the Treasure Hunt from anywhere using your smartphone. 

Answer: If you miss the clues on the release day, they will be available on the Wedding & Lifestyle Hub SA Facebook the day after.

Answer: Couples will receive their Treasure Map (Game Guide) and Hunting Code via email, 24hours prior to the hunt’s launch. The map will indicate the dates the clues will be released and where to find them, which can be on radio, newspapers, or social media.

Answer: Yes, participants must be 21 years old or above to join the Treasure Hunt.

Answer: If you encounter technical issues, you can contact the organizers by emailing hunt@weddingandlifestyle.co.za or WhatsApp 079 675 7956 during office hours(Mon – Fri 9am -4pm) for assistance.

Answer: Yes, you have the right to unsubscribe from sponsor/partner emails or WhatsApp messages at any time by following the instructions provided in their communications.

Answer: Wedding & Lifestyle website, google, eMagazines (last 2 editions), Catalogue (last 2 editions), our blogs, our social media, and our sponsors’ websites and social media platforms

Answer: No, you do not have to drive anywhere for the main tasks. Only bonus tasks may involve driving.

 

Answer: Try again, check your spelling, revisit the answer, and take a break if needed. With prizes valued over R100 000, everything can’t be easy….

16. Refund Policy

Refund Policy for Hunt Tickets

Before purchasing a Hunt Ticket for ANY Wedding & Lifestyle Treasure Hunt, please ensure that you have thoroughly reviewed the Terms & Conditions as well as the Hunt Information Guide. It’s essential to be familiar with the eligibility criteria and game details.

Cancellation and Refund Policy:

Please be informed that once you use the Hunt Code to access the game, we won’t be able to accommodate any refund requests. It’s important to note that after using the Hunt Code to download the Hunt, third-party service providers are remunerated in full. This policy ensures the smooth operation of the refund process and supports the commitments made to our partners.

Cancellation Within 10 Days Before Game Start:
If you decide to cancel your Hunt Ticket purchase within 10 days before the game starts, a cancellation fee of R50 will be applicable. This fee is designed to cover third-party costs associated with processing the cancellation.

Cancellation During the Game or Less Than 7 Days Prior to Start Date:
Should you wish to cancel your Hunt Ticket while the game is ongoing or within 7 days prior to the start date, a cancellation fee of R125 will be charged. This fee accounts for third-party costs and operational considerations that are incurred as a result of the cancellation.

Cancellation Due to Unforeseen Circumstances:
We understand that unforeseen circumstances can arise. If you need to cancel your Hunt Ticket due to exceptional reasons, please contact us at hunt@weddingandlifestyle.co.za to discuss your situation. Please note that while we sympathize with unexpected events, we are unable to waive third-party costs, and the applicable cancellation fee will still be in effect.

Processing Refunds:

Refund requests must be made via email to hunt@weddingandlifestyle.co.za. The refund amount will be processed within a reasonable time frame, and any applicable fees will be deducted from the refund amount. Please note that refund processing times may vary based on external payment processors.

We appreciate your understanding and cooperation in adhering to our refund policy. Our goal is to provide an exceptional and fair experience for all participants. If you have any questions or concerns, please do not hesitate to reach out to us. Thank you for being a part of the Wedding & Lifestyle Treasure Hunt adventure!

Happy hunting!